Hi, we’re Loyalty Innovators!
Customers are important. Digital is moving fast. We all could use a little help keeping up with the changing times.
This community is a place for digital leaders, marketing executives and loyalty innovators to connect, share best practices and learn from each other on building that most authentic customer experience for our respective businesses.
Formation is now part of Boston Consulting Group (BCG).
Our members work with brands like:
Panel: State of Offer Relevancy 2021
How leading brands engage customers beyond the transaction
Andrew Rebhun
El Pollo Loco
Christian Selchau-Hansen
Formation
Justin Weinstein
Giant Eagle
What We Do
Exclusive, early access to industry thought leadership before it releases
Industry Reports
