Learn from Leading Innovators

Dive into member content & exclusive research to support your journey toward new & innovative loyalty practices

Community Perspectives

Evolving Data Usage in Loyalty

Learn how Nancy Gordon of Bakkt sees the shift in what data sets matter the most to loyalty programs.

Too Much Data is a Bad Thing

Learn from Ryan Mitchell of Hertz why its critical to identify the right data you need to assess loyalty programs.

Optimize Personalization Processes

Learn the steps Mike Templeton from Casey's is taking to optimize data for personalized loyalty programs.

Research Reports

Personalization is Broken

Learn how consumers experience current personalization practices, and how to capture their attention.

State of Offer Relevancy

Improving offer relevancy is a critical way for brands to drive sustainable business growth in the era of modern loyalty.

The Right Tools for the Digital Consumer

Learn how to build the loyalty tech stack your team needs in 2022.

Member Panels

Loyalty Tech for the Digital World

Learn from this workshop how to engage and retain your customer base with innovative loyalty tech.

Panel: The State of Offer Relevancy

Learn how loyalty leaders like Andy Rebhun are closing the relevancy gap to increase customer loyalty.

Join us Today

Be part of a growing community of loyalty experts