Learn from Leading Innovators
Dive into member content & exclusive research to support your journey toward new & innovative loyalty practices
Community Perspectives
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Evolving Data Usage in Loyalty
Learn how Nancy Gordon of Bakkt sees the shift in what data sets matter the most to loyalty programs.
Too Much Data is a Bad Thing
Learn from Ryan Mitchell of Hertz why its critical to identify the right data you need to assess loyalty programs.
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Optimize Personalization Processes
Learn the steps Mike Templeton from Casey's is taking to optimize data for personalized loyalty programs.
Research Reports
Personalization is Broken
Learn how consumers experience current personalization practices, and how to capture their attention.
State of Offer Relevancy
Improving offer relevancy is a critical way for brands to drive sustainable business growth in the era of modern loyalty.
The Right Tools for the Digital Consumer
Learn how to build the loyalty tech stack your team needs in 2022.
Member Panels
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Loyalty Tech for the Digital World
Learn from this workshop how to engage and retain your customer base with innovative loyalty tech.
Panel: The State of Offer Relevancy
Learn how loyalty leaders like Andy Rebhun are closing the relevancy gap to increase customer loyalty.